Privacy Policy

Last updated: October 22, 2025

1. Introduction

NovaPulse Ltd ("we", "our", or "us") operates the EvEcho mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service during the pilot program.

2. Information We Collect

2.1 Personal Information

When you sign up for the EvEcho pilot program, we collect:

  • Name and contact information (email address, phone number)
  • Vehicle information (EV model, connector types)
  • Location data (to provide charging station alerts)
  • Usage preferences and settings

2.2 Automatically Collected Information

We may automatically collect:

  • Device information and identifiers
  • App usage data and analytics
  • Location data when the app is in use
  • Log data and error reports

3. How We Use Your Information

We use the collected information to:

  • Provide real-time EV charging station alerts and notifications
  • Improve and optimize the EvEcho service
  • Communicate with you about the pilot program
  • Analyze usage patterns and app performance
  • Ensure the security and integrity of our Service

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our Service
  • Law enforcement when required by law
  • Third parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under GDPR and Irish data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, or as required by law. Pilot program data may be retained for analysis and service improvement.

8. Children's Privacy

Our Service is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

NovaPulse Ltd
Email: info@carchargeralerts.com